About Us
Health Intelligence Systems, Inc. offers retail pharmacies, an automated billing, and reimbursement monitoring solution, designed to increase pharmacy revenues and profits by identifying all underpaid claims.
Leadership Team:
R. Carl Heffner, Founder/CEO/Director
Mr. Heffner has served his entire working career following his passion, developing innovative technology solving both operational and administrative challenges faced by Retail Pharmacy Associates and Executives.
Prior, to incorporating Health Intelligence Systems in 2004, Mr. Heffner served in various Executive positions at Costco Wholesale and Eckerd Drug Company. Due to Mr. Heffner’s passion for innovation, research & development, and continuous business process reengineering, he was assigned to various liaison roles to communicate and negotiate between Pharmacy Business Executives and Information Technology Executives. Mr. Heffner would advocate and rank the pharmacy projects and secure capital resources needed from the Information Technology Department. Mr. Heffner then ensured successful business acceptance by directing the business requirements and design phases through a successful implementation. During his tenure at Costco and Eckerd, Mr. Heffner has implemented many strategic pharmacy business critical solutions, such as, electronic prescribing, drug information, aggregation systems, HIPAA Privacy Consent Management Systems, Centralizing Pharmacy Files, Designing Pharmacy Data Warehouse, Financial Reporting Systems, Chain Wide Electronic Prescription Transfers and Web Based Pharmacy Management Systems.
Mr. Heffner has been involved in many professional organizations, including:
Health Level Seven Organization (HL7)
Healthcare Information Management and Systems Society (HIMSS)
National Council for Prescription Drug Programs (NCPDP)
American Society of Health-System Pharmacists (ASHP)
National Association of Chain Drug Stores (NACDS)
Masters of Business (MBA) Association
Tampa Bay Technology Forum (TBTF)
Mr. Heffner holds a Bachelors of Science in Business Management and is currently pursuing a Masters of Business Administration at University of Tampa's John Sykes School of Business.